Shipping & Delivery

1. Where we ship

We offer international shipping where available. Some remote destinations or restricted lanes may be unavailable at checkout; if we cannot ship to your address, we will let you know and refund any payment taken.

2. Shipping rates

A flat standard shipping rate of $9 is added at checkout, shown in USD before you pay. Members may receive priority or free shipping depending on their tier.

3. Dispatch and delivery times

• Orders are typically dispatched within 1–3 business days.
• Standard delivery is usually 5–10 business days depending on destination.
• You will receive tracking where the carrier provides it.

4. Duties, taxes and imports

Prices are in USD and exclude any import duties, taxes or customs fees that your destination country may charge. Where these apply, they are the responsibility of the recipient and are collected by the carrier or customs authority.

5. Lost or damaged parcels

If your parcel arrives damaged or does not arrive, contact support@reggrone.shop within 14 days of the expected delivery date. We will investigate with the carrier and arrange a replacement or refund as appropriate.

6. Packaging

Goods ship as finished, no-brand products in protective packaging. Retain original packaging if you think you may return an item — see our Returns & Refunds Policy.

7. Contact

support@reggrone.shop · +44 7749736823 · Monday to Friday, 9:00 to 18:00 UK time (GMT/BST)